Terms of service

Terms of Service

OVERVIEW
Welcome to shopxdignity.org! The terms “we”, “us” and “our” refer to shop X dignity, operated by Dignity for Children Foundation. We operate this store and website, including all related content, features, tools, products and services to provide you with a curated shopping experience (“Services”).

The following Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. Please read them carefully as they contain important information about your legal rights, disclaimers, and limitations of liability.

By visiting or purchasing from our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

 


 

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have consent from a parent or guardian.

When using our store, you may need to provide certain details (such as email, billing, or shipping information). You agree that the information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account and any activities under it.

 


 

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display and describe our products. However, product colours and details may appear differently depending on your screen or device settings.

We do not guarantee that product appearance or quality will fully meet your expectations. Product descriptions and prices are subject to change without notice, and we may discontinue or limit products at any time.

 


 

SECTION 3 – ORDERS

When you place an order, it is an offer to purchase. We reserve the right to accept or reject any order at our discretion. Orders are confirmed once payment is successfully processed.

Please review your order carefully before submitting, as cancellations may not be possible once confirmed. Purchases are subject to our Return & Refund Policy.

All products are intended for personal use and not for resale or export.

 


 

SECTION 4 – PRICES AND PAYMENT

All prices are listed in Malaysian Ringgit (MYR) unless stated otherwise. Prices may change without notice. Taxes, shipping, and handling fees may be added where applicable.

You agree to provide accurate and up-to-date payment information. By completing your purchase, you authorize us to charge your chosen payment method for the full amount of your order, including applicable fees.

 


 

SECTION 5 – SHIPPING AND DELIVERY

We aim to deliver your order within the estimated timeframe, but delays may occur due to courier or external factors. Once an item is handed to the courier, ownership and risk of loss pass to you.

 


 

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including logos, images, text, and product designs—belongs to Dignity for Children Foundation or its licensors. You may not copy, reproduce, or use any materials without our written permission.

 


 

SECTION 7 – THIRD-PARTY SERVICES

Our store is powered by Shopify, which helps us operate our Services. While we rely on Shopify’s platform, all sales and transactions are made directly between you and shop X dignity.

We are not responsible for any issues arising from third-party tools or websites linked from our Services. Please review their respective terms and privacy policies.

 


 

SECTION 8 – PRIVACY POLICY

Your personal information is collected and processed in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to such processing and data transfer as necessary to provide our Services.

 


 

SECTION 9 – ERRORS AND INACCURACIES

We do our best to ensure all information on our site is accurate, but errors or omissions may occasionally occur. We reserve the right to correct, update, or cancel any orders affected by such errors at any time without prior notice.

 


 

SECTION 10 – PROHIBITED USES

You agree not to use our Services for any unlawful, harmful, or fraudulent purposes, or in any way that could damage our website or others. We reserve the right to suspend or terminate your account if you violate these Terms.

 


 

SECTION 11 – DISCLAIMER AND LIMITATION OF LIABILITY

Our Services and products are provided “as is” and “as available” without any warranties of any kind. We do not guarantee that your use of the Services will be uninterrupted or error-free.

To the fullest extent permitted by law, shop X dignity and Dignity for Children Foundation shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased.

 


 

SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold harmless shop X dignity, Dignity for Children Foundation, Shopify, and their affiliates, employees, and partners from any claims or damages arising from your breach of these Terms or misuse of the Services.

 


 

SECTION 13 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.

 


 

SECTION 14 – CHANGES TO TERMS

We may update these Terms from time to time. The latest version will always be posted on this page. Continued use of our Services means you accept the updated Terms.

 


 

SECTION 15 – CONTACT INFORMATION

Questions about these Terms of Service can be directed to:
shop X dignity

  • shop@dignityforchildren.org

  • 17-G, Jalan 15/48A, Sentul Boulevard, 51000 Kuala Lumpur, Malaysia

  • Business Registration No.: 506188W / 200001003583